Hotel Front desk Eagan
Category:
Business / Mgmt
Email:
Description:
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Key Responsibilities
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- Greet and check in/check out hotel guests in a professional and welcoming manner
- Answer phones, respond to guest inquiries, and handle reservations
- Process payments and maintain accurate guest records
- Resolve guest concerns promptly and courteously
- Coordinate with housekeeping and maintenance to ensure guest satisfaction
- Maintain a clean and organized front desk area
- Follow hotel policies, procedures, and safety standards
Qualifications
- High school diploma or equivalent
- Previous hotel or customer service experience preferred (training available)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer skills and ability to learn hotel management systems
- Flexible availability, including evenings, weekends.